Partials: Tools, portals, and websites your team can build.

1. Who this policy covers

This policy describes how Partials handles personal information in connection with our website, communications, and hosted services. When an organization uses Partials to build or operate an application, that organization determines how personal information within its application is used. Contact that organization about its application and its privacy practices.

For self-hosted installations, the organization operating the installation manages its infrastructure and application data. Information you separately share with Partials, such as a support request, is covered by this policy.

2. Information we handle

You may provide your name, email address, company, role, hosting preferences, and other information when you contact us or request a demo. Our website’s contact form opens an email draft; the information reaches us when you send that email.

When you use our hosted services, information can include account and profile details, authentication information, workspace membership, application content, configuration, and activity records. The information involved depends on the features you and your organization use.

Operating a website or hosted service can also involve technical information such as IP addresses, browser and device information, requested pages, timestamps, and diagnostic or security logs. Avoid sending sensitive personal information in demo requests or support messages unless it is needed to resolve your request.

3. How information is used

We use information to respond to inquiries, provide and administer the services you request, authenticate users, support customers, troubleshoot problems, and protect our services against misuse. Information may also be needed to manage our business relationship, comply with legal obligations, and resolve disputes.

Where applicable law requires a legal basis, processing depends on the purpose: performing a contract, complying with a legal obligation, pursuing legitimate interests in operating and securing our services, or obtaining consent where required. Where processing relies on consent, you can withdraw it by contacting us.

Providing our services can involve providers of hosting, infrastructure, email, authentication, and support services. Information shared with these providers depends on the service they perform. We may also disclose information when required by law or when necessary to protect legal rights and the security of our services.

If you or your organization connect a third-party service or enable an AI feature, information needed for that feature may be sent to the configured provider. Review your organization’s configuration and the provider’s privacy terms before sharing personal information through an integration.

Providers may process information in countries other than your own. Where applicable law requires safeguards for international transfers, those requirements apply to the relevant transfer.

5. Cookies and browser storage

Our services may use cookies or browser storage to maintain signed-in sessions, remember preferences, and support security. Your browser lets you manage cookies and stored data; blocking or clearing them can affect sign-in and other features. This landing page does not include application-level advertising or analytics scripts.

6. Retention and security

Retention depends on why information was collected, whether an account or customer relationship remains active, support and operational needs, and applicable legal obligations. Information handled for a customer’s application is also subject to that customer’s instructions and the applicable service agreement.

Security measures reduce the risk of unauthorized access, loss, and misuse, but no system or method of transmission is completely secure. Contact us if you believe personal information connected with our services has been compromised.

7. Your choices and rights

Depending on your location and applicable law, you may have rights to access, correct, delete, or receive a copy of your personal information, restrict or object to processing, or withdraw consent. You may also have the right to complain to your local data protection authority.

Contact us to make a request. We may need to verify your identity and understand the information your request concerns. If your request relates to an application or workspace managed by another organization, contact that organization first so it can address the request.

8. Changes to this policy

We may update this policy as our services or practices change. The updated policy will appear on this page with a revised date. Where required, we will provide additional notice of material changes.

9. Contact us

For privacy questions or requests, email [email protected].